Remote Inbound Queue Associate

Job Summary

A company is looking for an Inbound Queue Associate (WFH Remote ET/CT).

Key Responsibilities

• Manage incoming calls and inquiries from customers
• Provide accurate information and support to resolve customer issues
• Document interactions and maintain records in the system

Required Qualifications

• High school diploma or equivalent
• Experience in a customer service role
• Ability to work in a remote environment
• Familiarity with healthcare or insurance processes is a plus
• Availability to work flexible hours, including evenings and weekends