Job Summary
A company is looking for an Account Executive responsible for managing post-sale client relationships and driving account growth.
Key Responsibilities
- Serve as the primary post-sale point of contact and strategic advisor for assigned client accounts
- Take ownership of account growth and retention, identifying upsell and cross-sell opportunities
- Guide clients through product enablement and ensure consistent product utilization to prevent churn
Required Qualifications
- Minimum 5 years of Customer Success or Account Executive experience
- Bachelor's degree or equivalent relevant experience
- Advanced knowledge of HSA, HRA, FSA, and related regulatory requirements preferred
- Proven track record of managing client relationships and driving account growth
- Proficiency in CRM and client engagement platforms, such as Salesforce
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