Account Manager

Job Summary

A company is looking for an Account Manager II, focused on building and strengthening relationships within the education ecosystem.

Key Responsibilities

• Build and maintain customer relationships for assigned accounts or territory
• Secure account renewals, cross-sells, and upsells through effective customer engagement
• Establish client goals, coordinate onboarding, and measure account health to ensure customer success

Required Qualifications

• 3+ years of experience in a similar role with a technology company, preferably with a bachelor's degree
• Proficient in using spreadsheets, presentations, and data analysis tools
• Strong organizational skills to manage multiple priorities and maintain high activity levels
• Ability to thrive in client collaboration and understand product/service offerings
• A continuous learner focused on developing win-win outcomes for clients and the company