Associate Technical Success Manager

Job Summary

A company is looking for an Associate Technical Success Manager.

Key Responsibilities

• Enhances client relationships by providing technical support and ensuring client satisfaction
• Acts as a point of technical escalation and manages client cases, including incident resolution and service requests
• Collaborates with internal teams to meet client needs and develops training materials for effective platform use

Required Qualifications

• Bachelor's Degree in Computer Science or a business-related field
• 3+ years of experience in a client-facing professional services position
• Experience with SQL and XML is required
• Superior communication and presentation skills
• Strong interpersonal skills