Care Management Support Coordinator

Job Summary

A company is looking for a Care Management Support Coordinator II.

Key Responsibilities

• Provides outreach to members to support care plans and connect them with resources
• Serves as front-line support for member and provider inquiries and concerns
• Documents and maintains non-clinical member records in compliance with regulations

Required Qualifications

• High School diploma or GED
• 1 - 2 years of related experience
• Knowledge of health plan activities and community resources
• Ability to document and maintain records according to state regulations
• Understanding of Social Determinants of Health (SDOH) needs