Job Summary
A company is looking for a Catastrophic and Rehabilitation Referral Care Coordinator.
Key Responsibilities
- Receive and manage referrals for Catastrophic and Complex Durable Medical Equipment (DME), ensuring proper authorization before delivery
- Provide updates and confirmations regarding DME delivery to referral sources, providers, and injured workers
- Coordinate with internal teams and follow up to ensure timely delivery and customer satisfaction
Required Qualifications
- Some college credit and/or experience in a related discipline
- At least one (1) year of related experience in complex referrals or DME processing
- Strong computer skills and proficiency in relevant software
- Knowledge of medical terminology and confidentiality requirements
- Compliance with regulatory requirements and Quality Assurance initiatives
Comments