Client Success Manager

Job Summary

A company is looking for a Client Success Manager to manage employer client relationships and ensure program benefits are maximized.

Key Responsibilities

• Drive revenue through best-practice enrollment communications campaigns
• Ensure 100% client retention with high satisfaction scores
• Expand product offerings to maximize client impact

Required Qualifications

• At least 2 years of experience in relationship-building and client management
• Subject matter expert on product functionalities and use cases
• Able to navigate complex client needs and internal resources
• Experience in high-growth companies and understanding of employee benefits
• Proficiency in data integration and advanced Excel skills