Client Onboarding Lead

Job Summary

A company is looking for a Client Onboarding Lead who will serve as the primary point of contact for large-scale clients during the onboarding process.

Key Responsibilities

• Lead discovery sessions to gather and document detailed business requirements for clients
• Act as the subject matter expert on the delivery model and application of client requirements
• Communicate project expectations and progress to clients and internal teams effectively

Required Qualifications

• 7+ years of experience in the benefits administration industry
• Bachelor's degree preferred
• Experience in Health & Welfare benefits administration, consulting, or SaaS implementation is a plus
• Strong quantitative and analytical skills
• Proficiency with MS Office tools, including Access, Project, and Visio