Client Operations Specialist

Job Summary

A company is looking for a Client Operations Specialist - Recruitment to provide support for recruitment platforms.

Key Responsibilities

• Provide daily customer support and troubleshoot software-related issues for OmegaRecruit and ICS
• Manage customer contract renewals and coordinate recruitment-related events within the platform
• Participate in a rotating on-call schedule to deliver 24-hour support during peak recruitment periods

Required Qualifications

• High School Diploma and two or more years of experience in a customer service-related field
• Ability to learn new technology quickly and efficiently
• Strong analytical skills and excellent organizational skills
• Flexibility to work non-standard hours during recruitment seasons
• Experience with OmegaRecruit or ICS is preferred