Client Success Specialist

Job Summary

A company is looking for a Client Success Specialist to manage client accounts and ensure service delivery and client satisfaction.

Key Responsibilities

• Serve as the primary liaison between clients and internal teams, advocating for client needs
• Proactively manage and renew contracts while building strategic relationships with client stakeholders
• Analyze performance data and lead regular business reviews to align outcomes with client objectives

Required Qualifications

• Experience in client relationship management or customer success
• Strong project management skills with the ability to manage multiple priorities
• Proficiency in analyzing performance data to generate insights
• Ability to influence client conversations and internal coordination
• Growth mindset with eagerness to learn and improve client outcomes