Client Support Associate

Job Summary

A company is looking for a Client Support Associate.

Key Responsibilities

• Respond to inbound calls, emails, and chats from client organization members
• Interpret financial data and assist with budgeting and financial management
• Collaborate with other departments to resolve customer issues and lead training webinars

Required Qualifications

• Bachelor's degree in business, information systems, or a related field
• Strong computer skills, including Microsoft Office and Salesforce (preferred)
• Ability to analyze and explain complex data clearly
• Able to work effectively in a team environment
• Reside in CA, MD, MI, or VA