Colorado Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to assist customers in a remote setting.

Key Responsibilities

• Support customer inquiries and insurance policy needs through inbound calls
• Share expertise on products and services to ensure appropriate insurance coverage
• Care for customers involved in accidents by setting up new claim reports and offering additional products

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• For sales roles, a Property & Casualty license is required or must be obtained during training
• Ability to multitask and navigate multiple computer systems
• Experience in customer service is preferred
• Must have a designated workspace free from distractions and high-speed internet access