Compliance Customer Success Manager

Job Summary

A company is looking for a Compliance Customer Success Manager.

Key Responsibilities

• Establish trusted relationships with customers and drive the value of Compliance products and services
• Consult with customers to ensure successful implementation and evaluation of Compliance digital learning programs
• Monitor account health, address potential issues, and collaborate with the Account Team for customer retention and growth

Required Qualifications

• 5+ years of Customer Success experience or equivalent, along with a Bachelor's Degree or equivalent experience
• Experience using Salesforce CRM and Customer Success tools
• Solid knowledge of the digital learning industry and understanding of regulatory training needs
• Effective project management and organizational skills
• Ability to adapt to changes in customer strategy and organizational direction