Job Summary
A company is looking for a licensed insurance professional.
Key Responsibilities
- Handle customer calls and provide accurate insurance advice while making decisions with minimal assistance
- Process policy changes, billing adjustments, and provide quotes while ensuring customer satisfaction
- Educate customers on personal lines P&C products and collaborate with sales teams for additional coverage opportunities
Required Qualifications
- Active Property and Casualty license or Personal Lines Producer License
- Minimum of 2 years of experience in a customer service role
- Ability to interpret and verify insurance coverages and data
- Experience with processing policy transactions and handling customer inquiries
- High school diploma or equivalent education level
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