Contact Center Specialist

Job Summary

A company is looking for a Contact Center Specialist to connect with current and potential members and promote their programs.

Key Responsibilities

• Conduct outbound calls to prospective members, introducing them to programs
• Build rapport with members to understand their needs and communicate value propositions
• Provide excellent customer service by responding to questions and concerns professionally

Required Qualifications

• High school diploma or equivalent
• Basic computer skills for data entry and navigating call center software
• Prior experience in sales, customer service, or telemarketing preferred but not required
• A positive attitude and willingness to learn
• A comfortable, distraction-free workspace at home