Customer Engineer

Job Summary

A company is looking for a Customer Engineer - East Region.

Key Responsibilities

• Build and own technical relationships with customers to gain trust and become a customer advocate
• Develop strategies to improve the technical enablement and onboarding of customers
• Monitor customer health and track progress against strategy and priorities

Required Qualifications

• 8-15 years of relevant work experience in core engineering, site reliability engineering (SRE), solutioning, and customer success in cloud-native space
• Expertise in Kubernetes and Linux troubleshooting and administration
• Knowledge of cloud compute, virtualization, networking, security, and storage technologies
• Hands-on experience with on-prem and cloud-based deployment, configuration, and maintenance
• Experience with automation tools such as Ansible, Terraform, or Chef