Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist I to respond to customer inquiries and handle account-related issues.

Key Responsibilities

• Handles incoming calls and processes routine payments for customer accounts
• Advises customers on available resources and relays account information proficiently
• Assists with administrative tasks and supports new hire training efforts

Required Qualifications

• Associate's degree in business, finance, communication, marketing, or related field OR relevant experience
• Strong computer skills including Word, Excel, Internet, and email
• Two evening shifts per week and one Saturday shift every 5 weeks