Customer Solutions Specialist

Job Summary

A company is looking for a Customer Solutions Specialist to support the daily needs of current clients.

Key Responsibilities

• Act as a brand ambassador, representing company values to stakeholders
• Work with assigned clients to ensure their needs are met efficiently
• Develop processes and guidelines to streamline workflows and improve client services

Required Qualifications

• Bachelor's degree with 2-3 years of relevant healthcare work experience
• Comfortable interacting with various levels of staff and client partners
• Able to manage and prioritize multiple tasks in a fast-paced environment
• Team-oriented, proactive, and capable of working independently
• Experience in a healthcare call center is preferred