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Customer Success Manager

6/20/2025

No location specified

Job Summary

A company is looking for a Manager of Customer Success.

Key Responsibilities
  • Lead and support a team focused on customer-centricity and collaboration
  • Facilitate customer onboarding and drive product adoption and engagement
  • Monitor customer health and retention while identifying upsell opportunities
Required Qualifications
  • 3+ years of experience in Customer Success, with at least 1 year in a leadership role
  • Bachelor's degree in Business, Marketing, or a related field preferred
  • Experience managing customer accounts and fostering strong client relationships
  • Proficient in contract evaluation and customer escalation resolution
  • Extensive expertise in onboarding, renewals, and expansion tracking

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