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Customer Success Manager

7/11/2025

N/A

Job Summary

A company is looking for a Customer Success Manager I (Remote) in Clinical Solutions.

Key Responsibilities
  • Build and maintain strong, trusted relationships with customers to support their long-term success
  • Function as a key post-sales contact, supporting customers through onboarding, adoption, and early growth
  • Collaborate with cross-functional teams to ensure customer needs are communicated and addressed
Required Qualifications
  • Background in Nursing, Health Administration, Informatics, or a related field preferred
  • 1-3 years of experience in a SaaS or healthcare-related environment preferred
  • Basic understanding of subscription-based business models and the customer lifecycle
  • Experience with customer engagement, adoption strategies, and relationship management
  • Proficient in CRM systems, Microsoft Office Suite, and other customer-facing tools

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