Director of Customer Success

Job Summary

A company is looking for a Director of Customer Success.

Key Responsibilities:

• Align cross-functionally to enhance customer excellence and implement best practices
• Lead the Business Support team through meetings, performance reviews, and training material creation
• Drive continuous improvement projects and participate in forecasting meetings regarding new products and customers

Required Qualifications:

• Bachelor's degree in Sales and Marketing
• 8-10 years of experience in the Consumer Packaged Goods (CPG) industry or equivalent
• 8-10 years of experience in a leadership role