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Enterprise Client Success Manager

7/9/2025

Remote

Job Summary

A company is looking for an Enterprise Client Success Manager.

Key Responsibilities
  • Design and launch the Enterprise Success Program, including playbooks and health-scoring
  • Serve as a strategic partner to clients, driving adoption, renewals, and expansion
  • Coordinate cross-functional teams to deliver tailored solutions for tier-one asset managers
Required Qualifications
  • 5+ years in Enterprise Customer Success, Strategic Account Management, or Program Management
  • Experience with complex, global clients in fintech, SaaS, or capital-markets software
  • Proven track record of building enterprise success programs
  • Strong project management skills with the ability to manage multiple work-streams
  • Understanding of private-market fund operations and institutional investor workflows is a plus

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