Job Summary
A company is looking for a French Bilingual Benefits Customer Service Representative - Seasonal Colleague.
Key Responsibilities
- Assist Spanish-speaking customers through the enrollment process and updates to health care and pension plans
- Safeguard confidential information while providing accurate and timely responses to customer inquiries
- Document call and case notes professionally and participate in team meetings and training
Required Qualifications
- Excellent French language skills
- Ability to translate calls and documentation between French and English
- Experience in a customer service environment
- High School degree required
- Familiarity with Microsoft Office and ability to multitask in a virtual environment
Comments