HR Service Delivery Supervisor

Job Summary

A company is looking for an HR Service Delivery Team Supervisor.

Key Responsibilities:

• Oversee a team of agents, managing work assignments and quality of work
• Ensure proper execution of processes and provide clear directions for incoming work
• Prepare and analyze complex reports, acting as a subject matter expert for team members

Required Qualifications:

• Minimum of 2 years' experience in an operations delivery environment
• Minimum of 2 years' experience in customer service support
• Minimum of 1 year of experience managing teams in a client-facing operation
• Availability to work any shift between 7:00 am - 7:00 pm Monday - Friday
• Must reside within policy for posted locations while remote