Loan Processing Representative

Job Summary

A company is looking for a Loan Processing Representative (Remote).

Key Responsibilities

• Manage a queue of loan applications, ensuring compliance with quality standards
• Handle inbound calls from customers regarding their loan applications
• Initiate outbound calls to verify details and collect additional information

Required Qualifications

• Experience in a call center setting is preferred
• Familiarity with CRM systems and their practices
• Customer-centric approach with adaptability to various personality types
• Strong multitasking abilities and effective time management