Multi-State Licensed Resolution Manager

Job Summary

A company is looking for a Resolution Manager to handle claims management and customer service.

Key Responsibilities

• Execute decision-making to analyze claims exposure and resolve claims effectively
• Interact with various parties involved in the claim process to ensure effective communication
• Document and communicate claim activity in a timely manner to support outcomes

Required Qualifications

• High School Diploma
• Minimum of 3 years related claims experience
• Active adjusters' licenses preferred (TX or FL) and willingness to obtain others
• Knowledge of accepted industry standards and practices
• Computer experience with related claims and business software