Job Summary
A company is looking for a Senior Pharmacy PA/Appeals Technician.
Key Responsibilities
- Answer prior authorization inquiry calls and resolve formulary and benefit issues
- Process prior authorization requests through multiple computer systems ensuring data accuracy and compliance
- Handle inbound phone requests and gather member data for pharmacist consultations
Required Qualifications
- Active and unrestricted licensure/certification as a Pharmacy Technician
- 6+ months of experience in customer service with healthcare professionals
- Basic proficiency in Microsoft Excel, Word, and Outlook
- Currently located in North Dakota, South Dakota, Nebraska, or Minnesota
- Ability to work flexible hours, including overtime and weekends
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