Patient Access Representative

Job Summary

A company is looking for a Patient Access Representative (Non-Exempt).

Key Responsibilities

• Serve as the first point of contact for patients, providing high standards of customer service and compassion
• Facilitate patient entrance processes including scheduling, registration, benefit verification, and financial clearance
• Ensure accurate patient data is obtained and populated into the patient record

Required Qualifications, Training, and Education

• 1-3 years of clerical and customer service experience preferred
• High School diploma required; some college education is helpful
• Experience with medical terminology and insurance plans preferred
• Ability to work under stress and meet deadlines with high accuracy
• Physical ability to push, pull, lift 50 lbs, and perform tasks requiring prolonged standing and walking