Patient Accounts Customer Service Representative

Job Summary

A company is looking for a Patient Accounts Customer Services Representative I to assist with customer service and collections tasks.

Key Responsibilities

• Answer calls in a call center environment to assist with various patient inquiries and requests
• Process payments, establish payment plans, and maintain patient accounts, ensuring compliance with regulations
• Resolve billing issues and coordinate with departments for account requirements related to managed care

Required Qualifications

• High School Diploma or GED is required
• Less than 1 year of relevant work experience (3 - 6 months is required)