Remote Case Manager

Job Summary

A company is looking for a Remote Intake Case Manager.

Key Responsibilities

• Manage end-to-end patient care process with urgency and accuracy
• Conduct benefit verifications and collaborate with healthcare professionals
• Assist with insurance, prior authorization, and appeal processes

Required Qualifications

• 2-4 years of experience in a patient-facing or customer service role preferred
• Previous experience in Hub services or patient support services preferred
• High school diploma or equivalent preferred
• Familiarity with insurance types: Medicare, Medicaid, and commercial plans preferred
• Robust computer and data entry skills, including Microsoft Office