Remote Healthcare Customer Service Representative

Job Summary

A company is looking for a Remote Healthcare Call Center Associate.

Key Responsibilities

• Answer high-volume inbound customer calls for a Patient Assistance Program
• Make outbound calls to address questions and assist with application/documentation completion
• Utilize training and resources to resolve patient and healthcare provider inquiries

Required Qualifications, Training, and Education

• High School Diploma or equivalent required
• 1-2 years of customer service experience required, preferably in hospitality, retail, or pharmaceuticals
• Call center experience preferred but not required
• Must successfully pass typing and customer service assessments
• Ability to work flexible shifts between 8:00 am and 8:00 pm EST, Monday to Friday