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Remote Sales Customer Experience Specialist

6/19/2025

Remote

Job Summary

A company is looking for a Sales Customer Experience Specialist for evening and overnight shifts, working remotely.

Key Responsibilities
  • Provide customer support via telephone and online channels, addressing inquiries and resolving basic issues
  • Process a high volume of customer inquiries and escalate complex issues to appropriate departments
  • Track and document support requests, ensuring accurate customer information and follow-up on escalated issues
Required Qualifications
  • Ability to work remotely in a virtual team environment
  • Must be over 18 years of age
  • High School Graduate or GED
  • Proficient in PC operation and navigation
  • Ability to type at least 25 words per minute

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