Client Support Associate

Job Summary

A company is looking for a Client Support Associate Consultant (Temporary, November 2025 - March 2026).

Key Responsibilities

• Manage day-to-day support help desk and respond to client inquiries
• Partner with the Client Success team to ensure seamless coverage for client accounts
• Collaborate with the enablement team to manage and maintain the client-facing Help Center

Required Qualifications

• 2+ years of experience in client support, customer success, or related roles (SaaS or technology preferred)
• Experience with HubSpot service desk or similar CRM and support ticketing tools is a plus
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Comfort with technical troubleshooting and platform navigation
• US work authorization