Donor Outreach Coordinator

Job Summary

A company is looking for a Donor Outreach Coordinator to enhance the donor experience and promote blood donations.

Key Responsibilities

• Enhance the donor experience by providing quality customer service and inspiring donors
• Collaborate within a supportive team atmosphere to contribute to a positive work environment
• Retain donors by scheduling donation appointments and resolving customer service concerns

Required Qualifications

• High School Diploma or GED required
• One year of customer service experience preferred
• Call center experience is a plus
• Must be comfortable with high volume outbound calls
• Must be comfortable with achieving and maintaining required contact center metrics