Remote Benefit Support Specialist

Job Summary

A company is looking for a Benefit Support Specialist.

Key Responsibilities

• Provide exceptional service as a single point of contact for member inquiries across various channels
• Educate members on benefit plans, including FSAs, HSAs, and HRAs, while guiding them through their healthcare experience
• Resolve member complaints and conduct necessary research to address issues effectively

Required Qualifications

• High school diploma or GED
• 1+ year of healthcare industry work experience
• Experience in delivering client-focused solutions with direct member contact
• Proficient in Microsoft Outlook, Word, and Excel
• Service-driven mindset with an aptitude for learning and retention