Sales Supervisor, Business Services

Job Summary

A company is looking for a Sales Supervisor, Business Services Retention.

Key Responsibilities

• Supervise a team focused on retaining subscribers of Business Class services
• Ensure compliance with operational guidelines and conduct training and coaching for the team
• Analyze productivity trends and develop reporting mechanisms to optimize performance

Required Qualifications

• Bachelor's Degree preferred or equivalent combination of coursework and experience
• 2-5 years of relevant work experience
• Experience in sales team leadership and business acumen
• Ability to work variable schedules, including nights and weekends
• Strong organizational skills in a call center environment