Seasonal Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate (Seasonal).

Key Responsibilities

• Provide exceptional customer support via live chat, addressing inquiries related to account management and gameplay
• Gather information from users to efficiently resolve concerns by collaborating with various departments
• Facilitate a smooth onboarding experience for users, ensuring successful adoption of the app

Required Qualifications

• Flexible availability for varying weekday and weekend shifts
• Optimistic and proactive attitude towards finding solutions
• Experience in customer support or related fields preferred
• Ability to multitask effectively across various tasks
• Proficiency in technical assistance for web and mobile app users