Job Summary
A company is looking for a Customer Support Associate (Seasonal).
Key Responsibilities
- Provide exceptional customer support via live chat, addressing inquiries related to account management and gameplay
- Gather information from users to efficiently resolve concerns by collaborating with various departments
- Facilitate a smooth onboarding experience for users, ensuring successful adoption of the app
Required Qualifications
- Flexible availability for varying weekday and weekend shifts
- Optimistic and proactive attitude towards finding solutions
- Experience in customer support or related fields preferred
- Ability to multitask effectively across various tasks
- Proficiency in technical assistance for web and mobile app users
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