Senior Account Manager

Job Summary

A company is looking for a Senior Account Manager - Online Reputation Management.

Key Responsibilities:

• Serve as the lead client contact on high-touch ORM accounts, ensuring strong relationships and effective execution
• Develop comprehensive digital reputation strategies and oversee content optimization and SEO initiatives
• Monitor search engine results and implement tactics to improve visibility and sentiment

Qualifications:

• 7-9 years of experience in digital communications, SEO, or online reputation management
• Proven success managing client-facing ORM or SEO programs in an agency or consultancy environment
• Deep understanding of search algorithms and AI-driven search trends
• Proficiency with tools such as SEMrush, Ahrefs, and Google Analytics
• Experience handling sensitive or crisis-related situations with discretion and professionalism