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Senior Customer Success Manager

7/9/2025

No location specified

Job Summary

A company is looking for a Senior Customer Success Manager.

Key Responsibilities
  • Drive strategic client relationships and monitor client health scores
  • Conduct strategic account planning, including quarterly business reviews
  • Act as the 'voice of the customer' in internal meetings to maximize value
Required Qualifications
  • 5 years of experience as a Customer Success Manager in SaaS
  • Bachelor's degree preferred but not required
  • Solid understanding of relational databases and compensation data
  • Deep knowledge of compensation trends and best practices
  • Strong business acumen regarding customer objectives and health metrics

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