Job Summary
A company is looking for a Senior Systems Administrator to support IT operations remotely on the East Coast.
Key Responsibilities
- Serve as the link between IT support and end-users, triaging help requests and monitoring system performance
- Manage and administer various SaaS products, including Google Workspace and Okta, while performing general administrative tasks
- Provide day-to-day computer support, including hardware provisioning and monitoring support queues
Required Qualifications
- 2+ years of IT support experience
- Experience in both Windows and Mac support
- Familiarity with Google Workspace
- Knowledge of Okta, EntraID, and/or Windows Active Directory
- Experience with security tools such as multi-factor authentication
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