Service Center Representative

Job Summary

A company is looking for a Service Center Representative.

Key Responsibilities

• Respond to client inquiries via telephone and electronic tools across multiple business lines
• Assist participants with their requests by applying industry knowledge and available resources
• Act as a liaison between participants and internal departments, building relationships to enhance service quality

Required Qualifications

• Customer-facing service experience
• Interest in the financial services industry
• Passion for customer service
• Team-oriented attitude with the ability to collaborate effectively
• Experience in benefits administration or related fields is preferred