Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to drive client retention and satisfaction among large accounts.

Key Responsibilities

• Provide product training and strategic consultation to clients
• Maintain relationships with key decision-makers and monitor customer usage
• Collaborate with internal teams and manage assigned accounts effectively

Required Qualifications

• Bachelor's degree or equivalent work experience in the automotive industry
• 3+ years of customer account management experience
• 3+ years of experience with SaaS products
• 1+ year of hands-on experience with DealerSocket CRM
• Previous experience working with Salesforce CRM