Strategic Customer Success Manager

Job Summary

A company is looking for a Strategic Customer Success Manager.

Key Responsibilities

• Build and manage strategic roadmaps for customer product adoption and success
• Act as a trusted advisor to executive leadership and technical teams, ensuring effective communication and support
• Analyze client growth opportunities using assessment tools and reporting

Required Qualifications, Training, and Education

• Experience in customer success or account management roles
• Strong understanding of HR technology and services
• Proven ability to work with executive-level clients
• Ability to analyze data and provide actionable insights
• Experience in strategic planning and implementation