Support Engineer

Job Summary

A company is looking for a Support Engineer 5 to join their technical support department, focusing on critical applications and infrastructure.

Key Responsibilities

• Identify and resolve customer issues related to Azure Services or the Azure Platform
• Assist in solving complex support cases and manage incident requests
• Collaborate with internal teams to troubleshoot and resolve technical issues

Required Qualifications

• 10 years of experience in a technical support role, preferably with Azure VM, Azure AKS, Networking, or Windows
• Proven advanced technical troubleshooting skills across multiple technology areas
• Strong understanding of container technology and fluency in Kubernetes
• Fluency in English, both written and spoken