Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager (Host).

Key Responsibilities:

• Serve as the single point of contact for all host partners and inbound prospects
• Lead incident communications and manage expectations during outages
• Maintain a partner database and track payments while resolving billing issues

Required Qualifications:

• Working knowledge of GPU infrastructure, cloud architecture, and server hardware
• 5+ years in partner, account, or customer success roles in B2B infrastructure, cloud, or hardware environments
• Proficient with ticketing/project tools and documentation platforms
• Understanding of contract workflows and basic financial reconciliation
• Proven ownership of $1M+ accounts with measurable growth results