Job Summary
A company is looking for a Case Manager - Member Services Representative.
Key Responsibilities
- Conduct intake interviews to assess member needs and provide personalized support
- Advocate for members by connecting them with essential services and resources
- Monitor and document member progress, ensuring consistent follow-up and support
Required Qualifications
- 3-5 years of experience in case management, social work, or healthcare advocacy
- Knowledge of community-based services and social programs
- Ability to collect, analyze, and report on data
- Preferred: Degree in Human Services or a related field
- Commitment to the values of LOVE, LEARN, GROW
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