Remote Loan Servicing Specialist

Job Summary

A company is looking for a Remote Loan Servicing Specialist.

Key Responsibilities

• Provide quality service to members and resolve loan-related issues
• Assist with loan correction requests and perform necessary adjustments
• Educate callers on loan processes and maintain accurate records of interactions

Required Qualifications, Training, and Education

• Minimum of one year customer service or contact center experience required
• High school diploma or equivalent
• Intermediate skills in Microsoft Office (Outlook, Word, Excel)
• Basic computer and phone operating skills
• Proficient in relevant internal systems and typing skills preferred