Revenue Operations Manager

Job Summary

A company is looking for a Revenue Operations & Customer Experience Manager.

Key Responsibilities

• Build and maintain executive reporting, manage compensation programs, and track key revenue and customer success metrics
• Audit account portfolios, develop churn prediction models, and optimize customer onboarding and expansion processes
• Ensure data integrity across platforms while building dashboards and automation that scale operations

Required Qualifications

• 3-5 years of experience in revenue operations, customer experience operations, or business operations within a SaaS environment
• Bachelor's Degree in a relevant field
• 7+ years of demonstrated success in a sales management or operations role
• Proficient with CRM/CS platforms and data visualization tools
• 5 to 7 years of experience in people management