Seasonal Customer Happiness Agent

Job Summary

A company is looking for a Customer Happiness Team Agent (Seasonal).

Key Responsibilities

• Manage a high volume of customer interactions, aiming for 64 interactions per shift
• Maintain a customer satisfaction rating of 90% or higher
• Assist customers through various communication channels including email, phone, and live chat

Required Qualifications

• Must be 21 years of age or older
• Previous customer service experience, ideally in a call center environment
• Ability to work remotely and take phone calls from customers
• Must reside in Kansas, California, or Colorado
• Availability to work either a Tuesday-Saturday or Sunday-Thursday shift