Job Summary
A company is looking for a Customer Support Specialist in the Dominican Republic.
Key Responsibilities
- Provide outstanding service to customers via phone, email, and chat
- Act as an advocate for customers and resolve outstanding order issues
- Place orders and follow up with customers on any outstanding matters
Required Qualifications
- Previous experience in a customer service environment is preferred
- Flexibility to work varying schedules, including weekends
- Must work from home in a quiet, dedicated space
- Applicants must provide their own computer and reliable high-speed internet
- Video capabilities for meetings and training sessions are required
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